Jacob N.
Lead Companion Specialist
5+ Years Experience
Our Story
Built on Care.
Built on Care.
Grounded in Trust.
Meet the heart behind Nagbe Cleaning & Companion Services.
How It All Started
A Business Born from Love, Not Just Service
Nagbe Cleaning & Companion Services LLC was founded with a deeply personal mission — to fill a gap that so many families experience when trying to find care that is both professional and genuinely human.
Our founder understood firsthand what it means to watch an aging loved one struggle with the everyday tasks that keep a home running. More than the cleaning or the errands, what was missing was connection — someone to share the day with, to lighten the load, and to simply be there.
That understanding became Nagbe. Today, we serve families throughout Liverpool, NY and the greater Syracuse area with the same heart we would show our own family members.
We believe that a clean home is a foundation for wellness. And we believe that no one should navigate their days in isolation. When you invite us into your home, you're not just hiring a service — you're welcoming a team that genuinely cares about your wellbeing.
Our Mission
To provide compassionate, reliable, and professional cleaning and companion services that enhance quality of life and foster independence for every client we serve.
Our Vision
A community where every home is a place of safety, dignity, and joy — and where no one faces their daily challenges alone.
What Drives Us
Our Core Values
Every decision we make — from who we hire to how we serve — is guided by these non-negotiable principles.
Compassion
We lead with empathy. Every client is treated with the warmth and respect they deserve — no exceptions.
Excellence
Good enough is never enough. We hold ourselves to the highest standard in every service we perform.
Integrity
We say what we mean and do what we say. Trust is earned through consistency and honesty.
Dignity
Every person we serve has a rich life and deserves to be treated as a whole human being, not a task list.
Safety
Your home is your sanctuary. We take every precaution to protect your space, your belongings, and your privacy.
Our People
The Caring Faces Behind Nagbe
Our team is our greatest asset. Carefully selected, thoroughly trained, and deeply committed to the people they serve.
Trust & Safety
Why Clients Choose Us Again and Again
We've built lasting relationships with our clients based on reliability, transparency, and genuine care.
Rigorous Vetting Process
Every team member completes a thorough background check, personal interviews, and reference checks before their first day.
Ongoing Training
We invest in continuous training on best practices, client communication, and compassionate care delivery.
Always Reachable
Questions, concerns, or last-minute changes — our team is responsive and your satisfaction is always our priority.
Get Started Today
Experience the Nagbe Difference
Join the families throughout Liverpool and Central New York who have discovered what truly caring service feels like.